17-19 Burgess Rd, Johnsonville, Wellington, New Zealand
+64 4 939 0039 or 0800 299 299

Payment and Cancellation Policy

  • A minimum of 48 hours notice from our Check In time is required for the cancellation or amendment of a reservation.
  • A cancellation, "No Show" or amendment to reduce a reservation or an existing stay, advised outside the above time frame will result in the full amount being charged.
  • We reserve the right to accept reservations subject to a minimum stay over peak periods.
  • Please be aware if paying by cash or EFTPOS you will be asked for a security deposit unless you can present a valid credit card on check in.
  • If booking for a team please be aware certain conditions apply including a security bond. Please contact the motel, direct for those conditions otherwise your booking may not be valid.
  • Check In time is between 1:00pm and 9:00pm. Please call the motel direct if you wish to Check In outside of these times. Check Out time is 10:00am.